Why our system
Fast connectivity
Claripoint Virtual Advisor technology allows the adviser to connect to the customer quickly and effortlessly, regardless of the specification of their PC, including Apple Macs.
Customers hate downloads and will not tolerate delays in making a connection to an adviser.
It remains important to cater for dialup users, because there are *28 million adult users of the internet in the UK of which 9 million have a broadband connection. The broadband figure represents only 32% of the market so it is imperative to choose a technology that works effortlessly for dial up as for broadband users.
*Source: Mintel/Forester/Interactive/Media/Group IT Facts.